What sets itconnexion apart from all the other IT companies in Melbourne is that we place a strong emphasis on you and your business, taking into account all the things that are important to you, and putting your priorities first. In this way, we can guarantee your satisfaction, and will not stop until we have reached the outcome you are looking for.
Excellent customer service is our priority, which is why we assign a specific Account Manager and Lead Engineer to each one of our clients. While the Account Manager will place more focus on your company, the Lead Engineer will provide top quality technical support for your website.
We put control in your hands
We have created an online system which facilitates exceptional IT service management for you and your business, ensuring a reliable and stress-free service from a trusted and reliable IT company Melbourne. The system allows you to have your own username and password, giving you access to all your logged IT requests, as well as placed IT service requests, ticket notifications and the option to provide customer feedback.